With so much innovation in the energy sector, the rapid expansion of renewable energy, development of a “smart grid” and the Internet of Things technologies, the utilities have to evolve too. And, without dropping any service to anyone, ever. So, what’s a utility to do to survive – and to thrive? Enter Mary Powell, CEO… Continue reading The “Un-Utility” – Mary Powell, Green Mountain Power
With so much innovation in the energy sector, the rapid expansion of renewable energy, development of a “smart grid” and the Internet of Things technologies, the utilities have to evolve too. And, without dropping any service to anyone, ever.
So, what’s a utility to do to survive – and to thrive? Enter Mary Powell, CEO of Green Mountain Power in Vermont, who was chosen as one of Fast Company’s most innovative people. She’s turning the business model of a utility on its head, and retains the support of her board because she’s succeeding in every way – customer service ratings in the 90%s and generating sold financial results. How? Listen up.
